INTEGRATING MANAGEMENT SYSTEMS TO ENHANCE ORGANIZATIONAL PERFORMANCE IN SOME SELECTED OIL AND GAS COMPANIES IN PORT HARCOURT NIGERIA

^1*Obele Realman Evans, O.M.O Etebu², and J.N. Ugbebor³

¹Centre for Occupational Health, Environment and Safety, University of Port Harcourt, Rivers State, Nigeria.

²Department of Mechanical Engineering, University of Port Harcourt, Nigeria.

³Department of Environmental Engineering, University of Port Harcourt, Nigeria.

Accepted June 28, 2017

The study investigates the integration of three popular management systems in the Nigeria oil and gas industry and how organizational performance can be enhanced. The management systems are Quality Management System (QMS), Environmental Management System (EMS) and Occupational Health and Safety Management System (OHS-MS). Findings are expected to assist managers in oil and gas companies to have an overview and take advantage of an integrated management system to assure their organization for sustained growth and enhanced performance through continual improvement. Cross-sectional survey method of research design was used. The population consisted of 2521 senior staff of five (5) selected oil and gas companies in Port Harcourt. A sample size of 500 respondents was drawn yielding more than 85% rate of return. Data collected from the field were analysed with descriptive and Pearson Product Moment correlation statistical tools. Findings showed that QMS and OHS-MS correlated positively with customer satisfaction and organizational efficiency yielding respective high coefficients of (0.780, 0.846 and 0.668, 0.703), while, EMS correlations with the dependent variables were fund yielding low coefficients of (0.316, 0.220); however all were found to be significant. With integration of the management systems, staff are more easily able to provide satisfactory service and quality products to customers; organizations understand the important relationship between industrial hazards and health and the safety of their staff; and management can chart new directions to be more environmentally sustainable. Oil and gas sector will benefit greatly in terms of cost saving, efficient utilization of resources, and proper time management if they tour the path of integrating their management systems.

Key words: Integration, Quality, Health, Safety and Environmental (QHSE) management systems, integrated management audit, organizational performance.

Full Text PDF (481KB)